Phone Number Status Detection

Overview

CTICloud's Phone Number Status Detection service helps enterprises optimize their communication resources by filtering out invalid numbers before making calls or sending SMS messages. This intelligent pre-screening capability significantly reduces wasted resources and improves campaign efficiency.

What is Phone Number Status Detection?

Phone Number Status Detection is an advanced verification service that checks the real-time status of phone numbers across all major carrier networks. Before your business initiates outbound calls or SMS campaigns, our system validates whether target numbers are active, reachable, and capable of receiving communications.

Key Benefits

• 🎯 Reduced Resource Waste: Eliminate calls to invalid numbers, saving time and money
• 📈 Improved Campaign ROI: Focus your efforts on reachable customers
• ⚡ Real-time Validation: Get instant status updates for better decision making
• 🔍 High Accuracy: 95%+ accuracy rate for detecting number status issues
• 🌐 Comprehensive Coverage: Supports all major carriers (China Mobile, China Unicom, China Telecom)

How It Works

Detection Process Flow

📱 Phone Numbers Input → 🔍 Status Check → 📊 Results Analysis → ✅ Filtered List

1. Input: Upload your phone number list through file import or API integration
2. Detection: Our system queries carrier networks in real-time
3. Analysis: Numbers are categorized by their current status
4. Output: Receive filtered, actionable contact lists

Status Categories Detected

Integration Methods

1. Bulk File Upload

Perfect for one-time campaigns or periodic list cleaning:

• Support for Excel, CSV, and TXT formats
• Process up to 100,000 numbers per batch
• Results delivered within minutes
• Download filtered lists instantly

2. API Integration

Ideal for real-time validation in your applications:

POST /api/v1/number-detection/check
Content-Type: application/json

{
  "tenantId": "7001234",
  "phoneNumbers": [
    "13800138000",
    "13900139000"
  ],
  "options": {
    "includeCarrierInfo": true,
    "realTimeCheck": true
  }
}

Response:

{
  "success": true,
  "results": [
    {
      "phoneNumber": "13800138000",
      "status": "active",
      "carrier": "China Mobile",
      "region": "Beijing",
      "lastChecked": "2024-12-12T10:30:00Z"
    },
    {
      "phoneNumber": "13900139000", 
      "status": "disconnected",
      "carrier": "China Unicom",
      "reason": "Number not in service"
    }
  ],
  "summary": {
    "total": 2,
    "active": 1,
    "invalid": 1,
    "accuracy": "95%+"
  }
}

Technical Specifications

Performance Metrics

• Accuracy Rate: 95%+ for status detection
• Response Time: < 3 seconds average
• Throughput: Up to 1,000 checks per second
• Availability: 99.9% uptime SLA

Supported Number Formats

• Chinese Mobile Numbers: 11-digit format (13x, 15x, 18x series)
• Landline Numbers: Area code + local number
• International: Numbers with country codes

Security & Privacy

• Data Protection: All number data encrypted in transit and at rest
• Privacy Compliance: GDPR and local privacy regulations compliant
• Temporary Storage: Check results stored for 7 days only
• No Data Sharing: Your number lists remain confidential

Use Cases & Applications

📞 Outbound Call Centers

Filter contact lists before telemarketing campaigns to:

• Reduce agent time spent on invalid numbers
• Improve connection rates and KPIs
• Lower telecommunications costs

📱 SMS Marketing

Validate numbers before sending promotional messages:

• Prevent SMS delivery failures
• Maintain sender reputation scores
• Comply with anti-spam regulations

🏪 Customer Retention

Clean existing customer databases:

• Update outdated contact information
• Re-engage with valid customers only
• Improve customer communication success rates

🔄 CRM Integration

Automatically validate new contacts:

• Real-time validation during data entry
• Batch processing for database cleanup
• Automated list maintenance workflows

Getting Started

Step 1: Enable the Service

Contact your CTICloud account manager to activate Phone Number Status Detection for your tenant.

Step 2: Choose Integration Method

• Quick Start: Use the web portal for immediate batch processing
• Advanced: Implement API integration for automated workflows

Step 3: Test & Deploy

• Start with a small test batch (100-1000 numbers)
• Review accuracy and adjust filtering rules
• Scale up to full production volumes

Pricing & Plans

All plans include API access and web portal usage

Best Practices

✅ Do's

• Check numbers regularly (weekly/monthly for active lists)
• Implement real-time validation for new acquisitions
• Monitor accuracy reports and adjust strategies accordingly
• Combine with other data quality tools for comprehensive cleaning

❌ Don'ts

• Don't rely solely on historical data - number status changes frequently
• Avoid checking the same numbers repeatedly within short timeframes
• Don't ignore accuracy reports - they provide valuable insights

Support & Resources

Documentation

• API Reference Guide
• Integration Examples
• Troubleshooting Guide

Support Channels

• Technical Support: Available 24/7 via support portal
• Integration Assistance: Dedicated technical consultants
• Account Management: Your customer success manager

For more information about CTICloud's Phone Number Status Detection service, contact your account manager or visit our support portal.